Maintenance Policy
A reoccurring maintenance window is scheduled two times weekly on Tuesday and Thursday for improving and optimizing our service. While the performed tasks are not expected to impact the service in any way, the maintenance time will be regionalized to be least impactful for each region. Admin or end-user impacting service updates are not part of this general maintenance and will be stated explicitly including more precise information about the maintenance window, i.e. start and end time.
Scheduled Maintenance #66765:
| Status: | Ongoing |
| Start: | 14/Oct/2025 06:15 (UTC) |
| End: | 17/Oct/2025 21:30 (UTC) |
Starting Tuesday 14 Oct 2025 ,we will be performing SSEWeb SWG 6.9.1.1 update globally.
All traffic will be rerouted and we do not expect any services to be impacted. However if any inconsistencies are seen, please reach out to support.
All traffic will be rerouted and we do not expect any services to be impacted. However if any inconsistencies are seen, please reach out to support.
Scheduled Maintenance #66714:
| Status: | Planned |
| Start: | 19/Oct/2025 01:30 (UTC) |
| End: | 19/Oct/2025 03:30 (UTC) |
Affected Resources:
- Logging
Web Protection access logging data for US logging Backend may be unavailable for some time via API or Management UI during the maintenance.
Your protection remains fully functional.
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Your protection remains fully functional.
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Scheduled Maintenance #66797:
| Status: | Planned |
| Start: | 14/Nov/2025 06:00 (UTC) |
| End: | 14/Nov/2025 10:00 (UTC) |
Affected Resources:
- Jeddah
All traffic will be rerouted and no customer impact expected.
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Scheduled Maintenance #66404:
| Status: | Planned |
| Start: | 30/Oct/2025 06:00 (UTC) |
| End: | 30/Oct/2025 10:00 (UTC) |
Affected Resources:
- Sao Paulo II
All traffic will be rerouted and no customer impact expected.
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Scheduled Maintenance #66398:
| Status: | Planned |
| Start: | 23/Oct/2025 04:00 (UTC) |
| End: | 23/Oct/2025 11:00 (UTC) |
Affected Resources:
- Chicago, IL I
All traffic will be rerouted and no customer impact expected.
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Scheduled Maintenance #66402:
| Status: | Planned |
| Start: | 28/Oct/2025 06:00 (UTC) |
| End: | 28/Oct/2025 10:00 (UTC) |
Affected Resources:
- Sao Paulo II
All traffic will be rerouted and no customer impact expected.
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Scheduled Maintenance #66728:
| Status: | Planned |
| Start: | 29/Oct/2025 07:30 (UTC) |
| End: | 29/Oct/2025 09:30 (UTC) |
Web Protection Log streaming (LinkPro) service US may be unavailable for some time during the maintenance.
Your protection remains fully functional.
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Your protection remains fully functional.
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Scheduled Maintenance #66403:
| Status: | Planned |
| Start: | 29/Oct/2025 06:00 (UTC) |
| End: | 29/Oct/2025 10:00 (UTC) |
Affected Resources:
- Sao Paulo II
All traffic will be rerouted and no customer impact expected.
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Scheduled Maintenance #66723:
| Status: | Planned |
| Start: | 29/Oct/2025 07:00 (UTC) |
| End: | 29/Oct/2025 14:00 (UTC) |
Affected Resources:
- Chicago, IL I
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #66399:
| Status: | Planned |
| Start: | 21/Oct/2025 04:00 (UTC) |
| End: | 21/Oct/2025 11:00 (UTC) |
Affected Resources:
- North Bergen, NJ
All traffic will be rerouted and no customer impact expected.
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Scheduled Maintenance #66799:
| Status: | Planned |
| Start: | 28/Nov/2025 06:00 (UTC) |
| End: | 28/Nov/2025 10:00 (UTC) |
Affected Resources:
- Jeddah
All traffic will be rerouted and no customer impact expected.
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Scheduled Maintenance #66722:
| Status: | Planned |
| Start: | 28/Oct/2025 05:00 (UTC) |
| End: | 28/Oct/2025 12:00 (UTC) |
Affected Resources:
- Dallas, TX
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #66798:
| Status: | Planned |
| Start: | 21/Nov/2025 06:00 (UTC) |
| End: | 21/Nov/2025 10:00 (UTC) |
Affected Resources:
- Dubai I
All traffic will be rerouted and no customer impact expected.
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Scheduled Maintenance #66755:
| Status: | Finished |
| Start: | 17/Oct/2025 02:30 (UTC) |
| End: | 17/Oct/2025 03:30 (UTC) |
Affected Resources:
- London II
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #66782:
| Status: | Finished |
| Start: | 16/Oct/2025 13:00 (UTC) |
| End: | 16/Oct/2025 14:00 (UTC) |
Affected Resources:
- Frankfurt I
All traffic will be rerouted and no customer impact expected.
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Scheduled Maintenance #66721:
| Status: | Finished |
| Start: | 16/Oct/2025 05:00 (UTC) |
| End: | 16/Oct/2025 12:00 (UTC) |
Affected Resources:
- Miami, FL I
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #66784:
| Status: | Finished |
| Start: | 15/Oct/2025 18:00 (UTC) |
| End: | 15/Oct/2025 19:00 (UTC) |
Affected Resources:
- Osaka
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #66753:
| Status: | Finished |
| Start: | 15/Oct/2025 02:30 (UTC) |
| End: | 15/Oct/2025 03:30 (UTC) |
Affected Resources:
- Manchester
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #66783:
| Status: | Finished |
| Start: | 14/Oct/2025 18:00 (UTC) |
| End: | 14/Oct/2025 18:30 (UTC) |
Affected Resources:
- Buenos Aires I
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #66768:
| Status: | Finished |
| Start: | 14/Oct/2025 08:30 (UTC) |
| End: | 14/Oct/2025 09:30 (UTC) |
Affected Resources:
- Riyadh I
All traffic will be rerouted and no customer impact expected.
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Scheduled Maintenance #66333:
| Status: | Finished |
| Start: | 11/Oct/2025 12:00 (UTC) |
| End: | 11/Oct/2025 17:00 (UTC) |
Affected Resources:
- Bangalore
- London I
All traffic will be rerouted and no customer impact expected.
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Scheduled Maintenance #66751:
| Status: | Finished |
| Start: | 10/Oct/2025 15:00 (UTC) |
| End: | 11/Oct/2025 02:00 (UTC) |
Affected Resources:
- N. Virgina
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #66741:
| Status: | Finished |
| Start: | 09/Oct/2025 06:05 (UTC) |
| End: | 09/Oct/2025 06:35 (UTC) |
Affected Resources:
- Auckland I
- Melbourne
- Sydney
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #66716:
| Status: | Finished |
| Start: | 09/Oct/2025 05:30 (UTC) |
| End: | 09/Oct/2025 08:50 (UTC) |
Affected Resources:
- Bogota I
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #66729:
| Status: | Finished |
| Start: | 08/Oct/2025 07:30 (UTC) |
| End: | 08/Oct/2025 08:30 (UTC) |
Affected Resources:
- Dallas, TX
- Frankfurt II
- Noida
- Paris I
- Sao Paulo I
- Secaucus, NJ
- Tokyo I
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #66397:
| Status: | Finished |
| Start: | 07/Oct/2025 15:30 (UTC) |
| End: | 07/Oct/2025 21:30 (UTC) |
Affected Resources:
- Paris I
All traffic will be rerouted and no customer impact expected.
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Scheduled Maintenance #66708:
| Status: | Finished |
| Start: | 06/Oct/2025 22:30 (UTC) |
| End: | 07/Oct/2025 01:00 (UTC) |
Affected Resources:
- Amsterdam I
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #66696:
| Status: | Finished |
| Start: | 06/Oct/2025 04:05 (UTC) |
| End: | 06/Oct/2025 07:05 (UTC) |
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #66686:
| Status: | Finished |
| Start: | 04/Oct/2025 01:30 (UTC) |
| End: | 04/Oct/2025 02:20 (UTC) |
Affected Resources:
- Chicago, IL I
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #66664:
| Status: | Finished |
| Start: | 03/Oct/2025 14:00 (UTC) |
| End: | 03/Oct/2025 20:00 (UTC) |
Affected Resources:
- Tokyo II
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #66685:
| Status: | Finished |
| Start: | 02/Oct/2025 03:00 (UTC) |
| End: | 02/Oct/2025 03:25 (UTC) |
Affected Resources:
- Dallas, TX
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #66524:
| Status: | Finished |
| Start: | 30/Sep/2025 08:00 (UTC) |
| End: | 08/Oct/2025 12:00 (UTC) |
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #66671:
| Status: | Finished |
| Start: | 30/Sep/2025 04:00 (UTC) |
| End: | 30/Sep/2025 13:00 (UTC) |
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #66667:
| Status: | Finished |
| Start: | 30/Sep/2025 01:00 (UTC) |
| End: | 30/Sep/2025 04:00 (UTC) |
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #66665:
| Status: | Finished |
| Start: | 30/Sep/2025 00:25 (UTC) |
| End: | 30/Sep/2025 05:25 (UTC) |
Affected Resources:
- Dublin
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #66662:
| Status: | Finished |
| Start: | 29/Sep/2025 17:00 (UTC) |
| End: | 29/Sep/2025 18:30 (UTC) |
Affected Resources:
- Milan I
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #66663:
| Status: | Finished |
| Start: | 29/Sep/2025 14:00 (UTC) |
| End: | 29/Sep/2025 14:30 (UTC) |
Affected Resources:
- Frankfurt II
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #66562:
| Status: | Finished |
| Start: | 29/Sep/2025 13:00 (UTC) |
| End: | 29/Sep/2025 17:00 (UTC) |
Affected Resources:
- Seoul I
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #66657:
| Status: | Finished |
| Start: | 29/Sep/2025 10:00 (UTC) |
| End: | 29/Sep/2025 10:30 (UTC) |
Affected Resources:
- Frankfurt II
All traffic will be rerouted and no customer impact expected.
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Scheduled Maintenance #66654:
| Status: | Finished |
| Start: | 29/Sep/2025 05:15 (UTC) |
| End: | 29/Sep/2025 10:15 (UTC) |
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #66635:
| Status: | Finished |
| Start: | 27/Sep/2025 18:00 (UTC) |
| End: | 27/Sep/2025 19:30 (UTC) |
Affected Resources:
- Frankfurt II
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #66641:
| Status: | Finished |
| Start: | 27/Sep/2025 02:30 (UTC) |
| End: | 27/Sep/2025 02:45 (UTC) |
Affected Resources:
- Policy
Secure Web Gateway (SWG) customers will be impacted as Hybrid Policy Synchronization as well as Policy Access via Management Access UI will not be available. SWG proxy-filtering infrastructure will not be affected and all end-user traffic will be processed.
Scheduled Maintenance #66643:
| Status: | Finished |
| Start: | 26/Sep/2025 04:55 (UTC) |
| End: | 26/Sep/2025 09:00 (UTC) |
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #66444:
| Status: | Finished |
| Start: | 25/Sep/2025 10:00 (UTC) |
| End: | 25/Sep/2025 12:30 (UTC) |
Affected Resources:
- Frankfurt II
All traffic will be rerouted and no customer impact expected.
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Scheduled Maintenance #66638:
| Status: | Finished |
| Start: | 25/Sep/2025 04:25 (UTC) |
| End: | 25/Sep/2025 09:25 (UTC) |
Affected Resources:
- Sao Paulo II
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #66636:
| Status: | Finished |
| Start: | 25/Sep/2025 02:30 (UTC) |
| End: | 25/Sep/2025 04:00 (UTC) |
Affected Resources:
- Miami, FL I
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #66335:
| Status: | Finished |
| Start: | 23/Sep/2025 08:00 (UTC) |
| End: | 26/Sep/2025 10:00 (UTC) |
Affected Resources:
- Stockholm II
All traffic will be rerouted and no customer impact expected.
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Scheduled Maintenance #66625:
| Status: | Finished |
| Start: | 23/Sep/2025 02:00 (UTC) |
| End: | 23/Sep/2025 02:15 (UTC) |
Affected Resources:
- North Bergen, NJ
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #66610:
| Status: | Finished |
| Start: | 21/Sep/2025 06:30 (UTC) |
| End: | 21/Sep/2025 08:05 (UTC) |
Affected Resources:
- Dallas, TX
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #66609:
| Status: | Finished |
| Start: | 21/Sep/2025 03:30 (UTC) |
| End: | 21/Sep/2025 06:00 (UTC) |
Affected Resources:
- Noida
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #66608:
| Status: | Finished |
| Start: | 21/Sep/2025 02:00 (UTC) |
| End: | 21/Sep/2025 04:30 (UTC) |
Affected Resources:
- Bangalore
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #66607:
| Status: | Finished |
| Start: | 21/Sep/2025 01:30 (UTC) |
| End: | 21/Sep/2025 02:40 (UTC) |
Affected Resources:
- Chicago, IL I
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #66487:
| Status: | Finished |
| Start: | 20/Sep/2025 04:00 (UTC) |
| End: | 20/Sep/2025 11:00 (UTC) |
Affected Resources:
- Policy
If you are using Secure Service Edge (SSE) SWG, the following services and dashboards will not be available during this time:
• Hybrid policy synchronization
• Web policy synchronization
• SWG dashboards and reports in SSE Management UI will not be available and no data will be shown
• Web policy updates will not be able to be updated and applied
• DLP Classifications will not be able to be updated and applied
Note: No data will be lost and will be fully available again once maintenance completed.
Also Web & DLP protection will remain fully functional throughout the maintenance period.
• Hybrid policy synchronization
• Web policy synchronization
• SWG dashboards and reports in SSE Management UI will not be available and no data will be shown
• Web policy updates will not be able to be updated and applied
• DLP Classifications will not be able to be updated and applied
Note: No data will be lost and will be fully available again once maintenance completed.
Also Web & DLP protection will remain fully functional throughout the maintenance period.
Scheduled Maintenance #66488:
| Status: | Finished |
| Start: | 20/Sep/2025 04:00 (UTC) |
| End: | 20/Sep/2025 09:00 (UTC) |
Affected Resources:
- Management Access
If you are using Secure Service Edge (SSE) SWG, the following services and dashboards will not be available during this time:
• Hybrid policy synchronization
• Web policy synchronization
• SWG dashboards and reports in SSE Management UI will not be available and no data will be shown
• Web policy updates will not be able to be updated and applied
Note: No data will be lost and will be fully available again once maintenance completed.
Also web protection will remain fully functional.
• Hybrid policy synchronization
• Web policy synchronization
• SWG dashboards and reports in SSE Management UI will not be available and no data will be shown
• Web policy updates will not be able to be updated and applied
Note: No data will be lost and will be fully available again once maintenance completed.
Also web protection will remain fully functional.
Scheduled Maintenance #66563:
| Status: | Finished |
| Start: | 20/Sep/2025 04:00 (UTC) |
| End: | 20/Sep/2025 09:00 (UTC) |
Affected Resources:
- Data Loss Prevention
Scheduled Maintenance #66604:
| Status: | Finished |
| Start: | 18/Sep/2025 15:40 (UTC) |
| End: | 18/Sep/2025 20:40 (UTC) |
Affected Resources:
- Paris II
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #66599:
| Status: | Finished |
| Start: | 18/Sep/2025 11:05 (UTC) |
| End: | 18/Sep/2025 14:05 (UTC) |
Affected Resources:
- Auckland I
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #66566:
| Status: | Finished |
| Start: | 17/Sep/2025 00:40 (UTC) |
| End: | 17/Sep/2025 03:45 (UTC) |
All traffic will be rerouted and no customer impact expected.
No Open Incidents
We are currently experiencing no issues.
Incident #66800: Service Degradation
| Status: | Resolved |
| Start: | 15/Oct/2025 13:00 (UTC) |
| End: | 15/Oct/2025 15:20 (UTC) |
Affected Resources:
- Paris II
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
Incident #66773: Service Degradation
| Status: | Resolved |
| Start: | 13/Oct/2025 20:35 (UTC) |
| End: | 14/Oct/2025 04:30 (UTC) |
Affected Resources:
- Frankfurt II
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
Incident #66770: Service Degradation
| Status: | Resolved |
| Start: | 13/Oct/2025 12:15 (UTC) |
| End: | 13/Oct/2025 12:35 (UTC) |
Affected Resources:
- Mumbai
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
Incident #66756: Service Degradation
| Status: | Resolved |
| Start: | 11/Oct/2025 09:05 (UTC) |
| End: | 11/Oct/2025 11:35 (UTC) |
Affected Resources:
- Tokyo II
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
Incident #66740: Service Degradation
| Status: | Resolved |
| Start: | 09/Oct/2025 00:00 (UTC) |
| End: | 09/Oct/2025 07:25 (UTC) |
Affected Resources:
- Seoul I
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
Incident #66732: Service Degradation
| Status: | Resolved |
| Start: | 08/Oct/2025 14:20 (UTC) |
| End: | 08/Oct/2025 14:30 (UTC) |
Affected Resources:
- Sao Paulo I
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
Incident #66731: Service Degradation
| Status: | Resolved |
| Start: | 08/Oct/2025 08:15 (UTC) |
| End: | 08/Oct/2025 08:55 (UTC) |
Affected Resources:
- Tokyo I
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
Incident #66726: Service Degradation
| Status: | Resolved |
| Start: | 08/Oct/2025 01:20 (UTC) |
| End: | 08/Oct/2025 03:20 (UTC) |
Affected Resources:
- Dallas, TX
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
Incident #66719: Service Degradation
| Status: | Resolved |
| Start: | 07/Oct/2025 08:00 (UTC) |
| End: | 07/Oct/2025 13:40 (UTC) |
Affected Resources:
- Bangalore
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
Incident #66718: Service Degradation
| Status: | Resolved |
| Start: | 07/Oct/2025 06:20 (UTC) |
| End: | 07/Oct/2025 07:50 (UTC) |
Affected Resources:
- Bangalore
- Mumbai
- Noida
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
Incident #66706: Service Degradation
| Status: | Resolved |
| Start: | 06/Oct/2025 13:15 (UTC) |
| End: | 06/Oct/2025 14:45 (UTC) |
Affected Resources:
- Tokyo I
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
Incident #66704: Service Degradation
| Status: | Resolved |
| Start: | 06/Oct/2025 12:55 (UTC) |
| End: | 06/Oct/2025 14:10 (UTC) |
Affected Resources:
- Montreal
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
Incident #66688: Service Degradation
| Status: | Resolved |
| Start: | 02/Oct/2025 19:10 (UTC) |
| End: | 02/Oct/2025 20:00 (UTC) |
Affected Resources:
- Montreal
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
Incident #66659: Service Degradation
| Status: | Resolved |
| Start: | 29/Sep/2025 06:20 (UTC) |
| End: | 29/Sep/2025 08:35 (UTC) |
Affected Resources:
- Milan I
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
Incident #66655: Service Degradation
| Status: | Resolved |
| Start: | 28/Sep/2025 19:20 (UTC) |
| End: | 29/Sep/2025 05:40 (UTC) |
Affected Resources:
- Noida
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
Incident #66624: Service Degradation
| Status: | Resolved |
| Start: | 22/Sep/2025 11:10 (UTC) |
| End: | 22/Sep/2025 14:35 (UTC) |
Affected Resources:
- Miami, FL I
- Sao Paulo II
- Sao Paulo III
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
Incident #66613: Service Degradation
| Status: | Resolved |
| Start: | 19/Sep/2025 11:00 (UTC) |
| End: | 19/Sep/2025 11:20 (UTC) |
Affected Resources:
- Milan I
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
Incident #66595: Service Degradation
| Status: | Resolved |
| Start: | 18/Sep/2025 09:25 (UTC) |
| End: | 18/Sep/2025 10:05 (UTC) |
Affected Resources:
- Paris II
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
Incident #66584: Service Disruption
| Status: | Resolved |
| Start: | 17/Sep/2025 18:30 (UTC) |
| End: | 17/Sep/2025 18:45 (UTC) |
Affected Resources:
- Sao Paulo III
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
| Point of Presence | Oct 17 | Oct 12 | Oct 7 | Oct 2 | Sep 27 | Sep 22 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Africa | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Cape Town I | South Africa | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Cape Town II* | South Africa | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Egypt* | Egypt | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Rabat* | Morocco | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Asia | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Bangalore | India | Scheduled Maintenance #66333: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion | Incident #66719: Service Degradation RESOLVED
Affected Resources:
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact. We are currently investigating an issue that may impact service availability and performance. Status changes will be updated here when available. If you need further assistance, please contact Skyhigh Support referencing this incident. Incident #66718: Service Degradation RESOLVED
Affected Resources:
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact. We are currently investigating an issue that may impact service availability and performance. Status changes will be updated here when available. If you need further assistance, please contact Skyhigh Support referencing this incident. | Scheduled Maintenance #66608: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Bangkok I | Thailand | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Bangkok II | Thailand | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Bangkok III* | Thailand | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Dhaka* | Bangladesh | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Hanoi* | Vietnam | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Hong Kong I | Hong Kong | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Hong Kong II | Hong Kong | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Jakarta* | Indonesia | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Kathmandu* | Nepal | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Kuala Lumpur* | Malaysia | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Manila* | Philippines | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Mumbai | India | Incident #66770: Service Degradation RESOLVED
Affected Resources:
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact. We are currently investigating an issue that may impact service availability and performance. Status changes will be updated here when available. If you need further assistance, please contact Skyhigh Support referencing this incident. | Incident #66718: Service Degradation RESOLVED
Affected Resources:
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact. We are currently investigating an issue that may impact service availability and performance. Status changes will be updated here when available. If you need further assistance, please contact Skyhigh Support referencing this incident. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| New Delhi* | India | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Noida | India | Scheduled Maintenance #66729: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | Incident #66718: Service Degradation RESOLVED
Affected Resources:
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact. We are currently investigating an issue that may impact service availability and performance. Status changes will be updated here when available. If you need further assistance, please contact Skyhigh Support referencing this incident. | Incident #66655: Service Degradation RESOLVED
Affected Resources:
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact. We are currently investigating an issue that may impact service availability and performance. Status changes will be updated here when available. If you need further assistance, please contact Skyhigh Support referencing this incident. | Incident #66655: Service Degradation RESOLVED
Affected Resources:
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact. We are currently investigating an issue that may impact service availability and performance. Status changes will be updated here when available. If you need further assistance, please contact Skyhigh Support referencing this incident. | Scheduled Maintenance #66609: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Osaka | Japan | Scheduled Maintenance #66784: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Seoul I | Korea, Republic Of | Incident #66740: Service Degradation RESOLVED
Affected Resources:
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact. We are currently investigating an issue that may impact service availability and performance. Status changes will be updated here when available. If you need further assistance, please contact Skyhigh Support referencing this incident. | Scheduled Maintenance #66562: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Seoul II* | Korea, Republic Of | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Singapore I | Singapore | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Singapore II* | Singapore | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Taipei* | Taiwan, Province Of China | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Tokyo I | Japan | Incident #66731: Service Degradation RESOLVED
Affected Resources:
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact. We are currently investigating an issue that may impact service availability and performance. Status changes will be updated here when available. If you need further assistance, please contact Skyhigh Support referencing this incident. Scheduled Maintenance #66729: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | Incident #66706: Service Degradation RESOLVED
Affected Resources:
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact. We are currently investigating an issue that may impact service availability and performance. Status changes will be updated here when available. If you need further assistance, please contact Skyhigh Support referencing this incident. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Tokyo II | Japan | Incident #66756: Service Degradation RESOLVED
Affected Resources:
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact. We are currently investigating an issue that may impact service availability and performance. Status changes will be updated here when available. If you need further assistance, please contact Skyhigh Support referencing this incident. | Scheduled Maintenance #66664: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Tokyo III* | Japan | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Europe | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Amsterdam I | Netherlands | Scheduled Maintenance #66708: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | Scheduled Maintenance #66708: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Amsterdam II* | Netherlands | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ankara* | Turkey | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Athens* | Greece | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Belgrad* | Serbia | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Bratislava* | Slovakia | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Brussels* | Belgium | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Bucharest* | Romania | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Budapest* | Hungary | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Chisinau* | Moldova, Republic Of | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Copenhagen* | Denmark | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Cork* | Ireland | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Dublin | Ireland | Scheduled Maintenance #66665: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Frankfurt II | Germany | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Frankfurt III | Germany | Scheduled Maintenance #66524: FINISHED
All traffic will be rerouted and no customer impact expected. | Scheduled Maintenance #66524: FINISHED
All traffic will be rerouted and no customer impact expected. | Scheduled Maintenance #66524: FINISHED
All traffic will be rerouted and no customer impact expected. | Scheduled Maintenance #66524: FINISHED
All traffic will be rerouted and no customer impact expected. | Scheduled Maintenance #66524: FINISHED
All traffic will be rerouted and no customer impact expected. | Scheduled Maintenance #66524: FINISHED
All traffic will be rerouted and no customer impact expected. | Scheduled Maintenance #66524: FINISHED
All traffic will be rerouted and no customer impact expected. | Scheduled Maintenance #66524: FINISHED
All traffic will be rerouted and no customer impact expected. | Scheduled Maintenance #66524: FINISHED
All traffic will be rerouted and no customer impact expected. | Scheduled Maintenance #66635: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Frankfurt IV* | Germany | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Gdansk* | Poland | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Helsinki* | Finland | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ireland | Ireland | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Lisbon* | Portugal | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ljubljana* | Slovenia | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| London I | United Kingdom | Scheduled Maintenance #66333: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| London II | United Kingdom | Scheduled Maintenance #66755: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| London IV* | United Kingdom | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Madrid* | Spain | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Manchester | United Kingdom | Scheduled Maintenance #66753: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Milan I | Italy | Scheduled Maintenance #66662: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. Incident #66659: Service Degradation RESOLVED
Affected Resources:
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact. We are currently investigating an issue that may impact service availability and performance. Status changes will be updated here when available. If you need further assistance, please contact Skyhigh Support referencing this incident. | Incident #66613: Service Degradation RESOLVED
Affected Resources:
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact. We are currently investigating an issue that may impact service availability and performance. Status changes will be updated here when available. If you need further assistance, please contact Skyhigh Support referencing this incident. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Milan II | Italy | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Milan III* | Italy | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #66729: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #66524: FINISHED
All traffic will be rerouted and no customer impact expected. | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #66635: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Oslo* | Norway | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Paris I | France | Scheduled Maintenance #66729: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | Scheduled Maintenance #66397: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Paris II | France | Incident #66800: Service Degradation RESOLVED
Affected Resources:
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact. We are currently investigating an issue that may impact service availability and performance. Status changes will be updated here when available. If you need further assistance, please contact Skyhigh Support referencing this incident. | Scheduled Maintenance #66604: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. Incident #66595: Service Degradation RESOLVED
Affected Resources:
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact. We are currently investigating an issue that may impact service availability and performance. Status changes will be updated here when available. If you need further assistance, please contact Skyhigh Support referencing this incident. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Paris III* | France | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Prague* | Czech Republic | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Rome* | Italy | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Stockholm I | Sweden | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Stockholm II | Sweden | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Stockholm III* | Sweden | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Vienna* | Austria | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Zagreb* | Croatia | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Zurich* | Switzerland | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Middle East | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Abu Dhabi* | United Arab Emirates | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Doha* | Qatar | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Dubai I | United Arab Emirates | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Dubai II* | United Arab Emirates | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Jeddah | Saudi Arabia | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Jerusalem* | Israel | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Manama | Bahrain | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Qatar* | Qatar | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Riyadh I | Saudi Arabia | Scheduled Maintenance #66768: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Riyadh II* | Saudi Arabia | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Saudi Arabia* | Saudi Arabia | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| UAE* | United Arab Emirates | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| North America | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ashburn, VA | United States | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Chicago* | United States | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Chicago, IL I | United States | Scheduled Maintenance #66686: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | Scheduled Maintenance #66607: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Columbus, OH | United States | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Dallas, TX | United States | Scheduled Maintenance #66729: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. Incident #66726: Service Degradation RESOLVED
Affected Resources:
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact. We are currently investigating an issue that may impact service availability and performance. Status changes will be updated here when available. If you need further assistance, please contact Skyhigh Support referencing this incident. | Scheduled Maintenance #66685: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | Scheduled Maintenance #66610: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| GovCloud US West | United States | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Los Angeles* | United States | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Los Angeles, CA I | United States | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Los Angeles, CA II* | United States | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Managua* | Nicaragua | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Mexico City* | Mexico | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Miami* | United States | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Miami, FL I | United States | Scheduled Maintenance #66721: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | Scheduled Maintenance #66636: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | Incident #66624: Service Degradation RESOLVED
Affected Resources:
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact. We are currently investigating an issue that may impact service availability and performance. Status changes will be updated here when available. If you need further assistance, please contact Skyhigh Support referencing this incident. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Miami, FL II* | United States | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Montreal | Canada | Incident #66704: Service Degradation RESOLVED
Affected Resources:
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact. We are currently investigating an issue that may impact service availability and performance. Status changes will be updated here when available. If you need further assistance, please contact Skyhigh Support referencing this incident. | Incident #66688: Service Degradation RESOLVED
Affected Resources:
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact. We are currently investigating an issue that may impact service availability and performance. Status changes will be updated here when available. If you need further assistance, please contact Skyhigh Support referencing this incident. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| N. Virgina | United States | Scheduled Maintenance #66751: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | Scheduled Maintenance #66751: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| New Jersey* | United States | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| New York* | United States | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| New York, NY* | United States | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| North Bergen, NJ | United States | Scheduled Maintenance #66625: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| San Jose* | United States | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| San José* | Costa Rica | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Pacific | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Auckland I | New Zealand | Scheduled Maintenance #66741: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | Scheduled Maintenance #66599: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Auckland II* | New Zealand | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Melbourne | Australia | Scheduled Maintenance #66741: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Perth* | Australia | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Sydney | Australia | Scheduled Maintenance #66741: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| South America | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Asuncion* | Paraguay | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Bogota I | Colombia | Scheduled Maintenance #66716: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Bogota II* | Colombia | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Brasilia* | Brazil | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Buenos Aires I | Argentina | Scheduled Maintenance #66783: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Buenos Aires II* | Argentina | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Caracas* | Venezuela | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| La Paz* | Bolivia | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Lima* | Peru | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Montevideo* | Uruguay | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Quito* | Ecuador | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Rio De Janeiro | Brazil | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Santiago de Chile* | Chile | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Sao Paulo I | Brazil | Incident #66732: Service Degradation RESOLVED
Affected Resources:
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact. We are currently investigating an issue that may impact service availability and performance. Status changes will be updated here when available. If you need further assistance, please contact Skyhigh Support referencing this incident. Scheduled Maintenance #66729: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Sao Paulo II | Brazil | Scheduled Maintenance #66638: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | Incident #66624: Service Degradation RESOLVED
Affected Resources:
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact. We are currently investigating an issue that may impact service availability and performance. Status changes will be updated here when available. If you need further assistance, please contact Skyhigh Support referencing this incident. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Sao Paulo III | Brazil | Incident #66624: Service Degradation RESOLVED
Affected Resources:
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact. We are currently investigating an issue that may impact service availability and performance. Status changes will be updated here when available. If you need further assistance, please contact Skyhigh Support referencing this incident. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Available
Maintenance
Service Degradation
Service Disruption
Information
* This is a geo located, virtual point of presence referred to as vPOP. It is served from a data center (DC) that might be located outside of the mapped country.
Customers remain responsible to ensure that their usage and deployment of the product or service complies with applicable laws and regulations.
Last modified: 22/Apr/2025
| IP address range | Inbound | Outbound | Publication date | |
|---|---|---|---|---|
| 131.229.128.0/17 | 1 | 1 | 2025-04-22 | |
| 161.69.32.0/19 | 1 | 1 | 2024-11-08 | |
| 161.69.0.0/20 | 1 | 1 | 2024-01-11 | |
| 161.69.16.0/21 | 1 | 1 | 2024-01-11 | |
| 161.69.64.0/18 | 1 | 1 | 2024-01-11 | |
| 52.52.221.153/32 | 1 | 1 | 2020-11-24 | |
| 15.236.59.65/32 | 1 | 1 | 2020-04-22 | |
| 35.172.57.133/32 | 1 | 1 | 2020-04-22 | |
| 52.9.179.186/32 | 1 | 1 | 2020-04-22 | |
| 185.221.68.0/22 | 1 | 1 | 2017-09-22 | |
| 185.212.104.0/22 | 1 | 1 | 2017-08-02 | |
| 120.138.17.53/32 | 1 | 1 | 2016-09-16 | |
| 120.138.17.54/32 | 1 | 1 | 2016-09-16 | |
| 184.75.215.242/32 | 1 | 1 | 2016-09-16 | |
| 184.75.215.98/32 | 1 | 1 | 2016-09-16 | |
| 185.125.224.0/22 | 1 | 1 | 2016-06-16 | |
| 52.201.126.139/32 | 1 | 1 | 2016-06-16 | |
| 52.38.193.184/32 | 1 | 1 | 2016-06-16 |
Last modified: 21/Jan/2025
| Africa | |
| Country or region | Prefix |
| Africa | africa |
| Egypt | eg |
| South Africa | za |
| Asia | |
| Country or region | Prefix |
| Asia | asia |
| Asia Pacific | apac |
| Hong Kong | hk |
| India | in |
| India North | in-north |
| India West | in-west |
| Japan | jp |
| Korea | kr |
| Malaysia | my |
| Philippines | ph |
| Singapore | sg |
| Taiwan | tw |
| Thailand | th |
| Vietnam | vn |
| Europe | |
| Country or region | Prefix |
| Austria | at |
| Belgium | be |
| Croatia | hr |
| Czech Republic | cz |
| Denmark | dk |
| European Union | eu |
| Finland | fi |
| France | fr |
| Germany | de |
| Greece | gr |
| Hungary | hu |
| Ireland | ie |
| Italy | it |
| Moldova | md |
| Netherlands | nl |
| Norway | no |
| Poland | pl |
| Portugal | pt |
| Romania | ro |
| Serbia | rs |
| Slovakia | sk |
| Slovenia | si |
| Spain | es |
| Sweden | se |
| Switzerland | ch |
| Turkey | tr |
| United Kingdom | uk |
| Middle East | |
| Country or region | Prefix |
| Bahrain | bh |
| Israel | il |
| Qatar | qa |
| Saudi Arabia | sa |
| United Arab Emirates | ae |
| North America | |
| Country or region | Prefix |
| Canada | ca |
| Costa Rica | cr |
| Mexico | mx |
| Nicaragua | ni |
| North America | na |
| North America East Coast | na-east |
| North America West Coast | na-west |
| USA East | us-east |
| USA Midwest | us-midwest |
| USA South | us-south |
| USA West | us-west |
| Pacific | |
| Country or region | Prefix |
| Asia Pacific | apac |
| Australia | au |
| Australia East | au-east |
| Australia West | au-west |
| New Zealand | nz |
| Pacific Island Countries | pacific |
| South America | |
| Country or region | Prefix |
| Argentina | ar |
| Bolivia | bo |
| Brasilia | br |
| Chile | cl |
| Colombia | co |
| Latin America | ltam |
| Paraguay | py |
| Peru | pe |
| Uruguay | uy |
| Venezuela | ve |
Last modified: 06/May/2024
| On-prem product | Version |
|---|---|
| Secure Web Gateway | <= 12.2.x |
Last modified: 05/Jul/2021
| Status | - |
| Your IP Address | - |
| Location | - |
| Country | - |
| Region | - |