Maintenance Policy
Admin or end-user impacting service updates are not part of the general maintenance and will be stated explicitly including more precise information about the maintenance window, i.e. start and end time.
Scheduled Maintenance #shn_mvc_20119: www.govshn.net
| Status: | Ongoing |
| Start: | 30/Sep/2022 18:30 (UTC) |
| End: | - |
On Friday 30th September starting at 5:30pm UTC, we will upgrade to SSE v6.1.2. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.
Scheduled Maintenance #shn_mvc_20120: www.myshn.net
| Status: | Planned |
| Start: | 04/Oct/2022 02:30 (UTC) |
| End: | - |
On Tuesday 4th October starting at 2:30am UTC, we will upgrade to Skyhigh Security v6.1.2. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.
Scheduled Maintenance #shn_mvc_20118: www.myshn.eu
| Status: | Finished |
| Start: | 27/Sep/2022 02:30 (UTC) |
| End: | 27/Sep/2022 10:30 (UTC) |
On Tuesday 27th September starting at 2:30am UTC, we will upgrade to Skyhigh Security v6.1.2. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.
Scheduled Maintenance #shn_mvc_20117: www.myshn.net
| Status: | Finished |
| Start: | 13/Sep/2022 02:30 (UTC) |
| End: | 13/Sep/2022 09:30 (UTC) |
On Tuesday 13th September 2022, starting at 4:30am UTC, we will upgrade to Skyhigh Security v6.0.2 Prod POP Proxy. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.
Scheduled Maintenance #shn_mvc_20115: www.myshn.eu
| Status: | Finished |
| Start: | 07/Sep/2022 01:30 (UTC) |
| End: | 07/Sep/2022 09:30 (UTC) |
On Thursday 7th September 2022 starting at 1:30am UTC, maintenance is planned for Skyhigh Security Cloud. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.
Scheduled Maintenance #shn_mvc_20116: www.myshn.net
| Status: | Finished |
| Start: | 06/Sep/2022 02:30 (UTC) |
| End: | 06/Sep/2022 11:30 (UTC) |
On Tuesday 6th September 2022, starting at 4:30am UTC, we will upgrade to Skyhigh Security v6.0.2 PoC POP Proxy. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.
Scheduled Maintenance #shn_mvc_20113: www.myshn.net
| Status: | Finished |
| Start: | 01/Sep/2022 02:30 (UTC) |
| End: | 01/Sep/2022 10:30 (UTC) |
On Thursday 1st September 2022 starting at 2:30am UTC, we will upgrade to SSE v6.1.1. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.
Scheduled Maintenance #shn_mvc_20114: www.govshn.net
| Status: | Finished |
| Start: | 26/Aug/2022 18:30 (UTC) |
| End: | 26/Aug/2022 12:30 (UTC) |
On Friday 26th August starting at 5:30pm UTC, we will upgrade to SSE v6.1.1. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.
Scheduled Maintenance #shn_mvc_20112: www.myshn.eu
| Status: | Finished |
| Start: | 23/Aug/2022 02:30 (UTC) |
| End: | 23/Aug/2022 10:30 (UTC) |
On Tuesday 23rd August 2022 starting at 2:30am UTC, we will upgrade to SSE v6.1.1. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.
Scheduled Maintenance #shn_mvc_20111: www.myshn.net
| Status: | Finished |
| Start: | 20/Aug/2022 04:30 (UTC) |
| End: | 20/Aug/2022 09:30 (UTC) |
On Saturday 20th Aug 2022, starting at 04:30 am UTC maintenance is planned for Skyhigh Security cloud. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.
Scheduled Maintenance #shn_mvc_20109: www.myshn.net
| Status: | Finished |
| Start: | 09/Aug/2022 02:30 (UTC) |
| End: | 09/Aug/2022 11:30 (UTC) |
On Tuesday 9th August 2022, starting at 4:30am UTC, we will upgrade to Skyhigh Security v6.0.0 Prod POP Proxy. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.
Scheduled Maintenance #shn_mvc_20110: www.govshn.net
| Status: | Finished |
| Start: | 05/Aug/2022 03:00 (UTC) |
| End: | 05/Aug/2022 04:00 (UTC) |
On August 5th, 3am UTC to 4am UTC, we will be pausing new ConnectedApps scans to perform migration. At this time, dashboard will still be accessible
Scheduled Maintenance #shn_mvc_20108: www.myshn.net
| Status: | Finished |
| Start: | 02/Aug/2022 02:30 (UTC) |
| End: | 02/Aug/2022 11:30 (UTC) |
On Tuesday 2nd August 2022, starting at 4:30am UTC, we will upgrade to Skyhigh Security v6.0.1 PoC POP Proxy. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.
Scheduled Maintenance #shn_mvc_20107: www.myshn.net
| Status: | Finished |
| Start: | 30/Jul/2022 02:30 (UTC) |
| End: | 30/Jul/2022 10:30 (UTC) |
On Saturday 30th July starting at 2:30am UTC, we will upgrade to SSE v6.1.0 We do not expect any services to be impacted, however, you may notice temporary inconsistencies.
Scheduled Maintenance #shn_mvc_20106: www.govshn.net
| Status: | Finished |
| Start: | 22/Jul/2022 18:00 (UTC) |
| End: | 22/Jul/2022 23:00 (UTC) |
On Friday 22nd December starting at 5:30pm UTC, we will upgrade to SSE v6.1.0. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.
Scheduled Maintenance #shn_mvc_20105: www.myshn.eu
| Status: | Finished |
| Start: | 21/Jul/2022 02:30 (UTC) |
| End: | 21/Jul/2022 10:30 (UTC) |
On Thursday 21st July starting at 2:30am UTC, we will upgrade to SSE v6.1.0 We do not expect any services to be impacted, however, you may notice temporary inconsistencies.
Scheduled Maintenance #shn_mvc_20101: www.myshn.net
| Status: | Finished |
| Start: | 05/Jul/2022 02:30 (UTC) |
| End: | 05/Jul/2022 11:30 (UTC) |
On Tuesday 5th July 2022, starting at 4:30am UTC, we will upgrade to Skyhigh Security v6.0.0 Prod POP Proxy. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.
Scheduled Maintenance #shn_mvc_20104: www.myshn.net
| Status: | Finished |
| Start: | 02/Jul/2022 02:30 (UTC) |
| End: | 02/Jul/2022 10:30 (UTC) |
On Saturday 2nd July 2022, starting at 02:30 am UTC maintenance is planned for Skyhigh Security cloud. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.
Scheduled Maintenance #shn_mvc_20100: www.myshn.net
| Status: | Finished |
| Start: | 28/Jun/2022 02:30 (UTC) |
| End: | 28/Jun/2022 11:30 (UTC) |
On Tuesday 28th June 2022, starting at 4:30am UTC, we will upgrade to Skyhigh Security v6.0.1 PoC POP Proxy. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.
Scheduled Maintenance #shn_mvc_20103: www.myshn.eu
| Status: | Finished |
| Start: | 26/Jun/2022 02:30 (UTC) |
| End: | 26/Jun/2022 10:30 (UTC) |
On Saturday 25th June 2022, starting at 02:30 am UTC maintenance is planned for Skyhigh Security cloud. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.
Scheduled Maintenance #shn_mvc_20099: www.myshn.net
| Status: | Finished |
| Start: | 21/Jun/2022 02:30 (UTC) |
| End: | 21/Jun/2022 10:30 (UTC) |
On Tuesday 21st June starting at 2:30am UTC, we will upgrade to Skyhigh Security v6.0.2. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.
Scheduled Maintenance #shn_mvc_20102: www.myshn.eu
| Status: | Finished |
| Start: | 17/Jun/2022 02:30 (UTC) |
| End: | 17/Jun/2022 08:30 (UTC) |
On Thursday 16th June 2022, starting 02:30 am UTC maintenance is planned for Skyhigh Security cloud. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.
Scheduled Maintenance #shn_mvc_20098: www.govshn.net
| Status: | Finished |
| Start: | 16/Jun/2022 17:30 (UTC) |
| End: | 16/Jun/2022 23:30 (UTC) |
On Thursday 16th June starting at 5.30pm UTC, we will upgrade to Skyhigh Security v6.0.2. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.
Scheduled Maintenance #shn_mvc_20097: www.myshn.eu
| Status: | Finished |
| Start: | 14/Jun/2022 02:30 (UTC) |
| End: | 14/Jun/2022 10:30 (UTC) |
On Tuesday 14th June starting at 2:30am UTC, we will upgrade to Skyhigh Security v6.0.2. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.
Scheduled Maintenance #shn_mvc_20096: www.myshn.net
| Status: | Finished |
| Start: | 13/Jun/2022 12:30 (UTC) |
| End: | 13/Jun/2022 18:30 (UTC) |
On Monday 13th June from 12:30PM - 6:30 PM (UTC), we will upgrade OS of Prod POP Proxy nodes in APAC region . We do not expect any services to be impacted.
Scheduled Maintenance #shn_mvc_20095: www.myshn.net
| Status: | Finished |
| Start: | 10/Jun/2022 12:30 (UTC) |
| End: | 10/Jun/2022 18:30 (UTC) |
On Friday 10th June from 12:30PM - 6:30 PM (UTC), we will upgrade OS of Prod POP Proxy nodes in APAC region . We do not expect any services to be impacted.
Scheduled Maintenance #shn_mvc_20094: www.myshn.net
| Status: | Finished |
| Start: | 09/Jun/2022 12:30 (UTC) |
| End: | 09/Jun/2022 18:30 (UTC) |
On Thursday 9th June from 12:30PM - 6:30 PM (UTC), we will upgrade OS of Prod POP Proxy nodes in APAC region . We do not expect any services to be impacted.
No Open Incidents
We are currently experiencing no issues.
Incident #shn_mvc_10456: www.myshn.net - Service Degradation
| Status: | Finished |
| Start: | 28/Sep/2022 17:09 (UTC) |
| End: | 28/Sep/2022 20:45 (UTC) |
MVISION Cloud is currently degraded, access to Dashboard service may be temporarily unavailable.
Incident #shn_mvc_10447: www.govshn.net - Service Disruption
| Status: | Finished |
| Start: | 14/Sep/2022 14:17 (UTC) |
| End: | 14/Sep/2022 15:01 (UTC) |
Mvision Cloud Dashboard not accessible
Incident #shn_mvc_10448: www.govshn.net - Service Disruption
| Status: | Finished |
| Start: | 14/Sep/2022 14:17 (UTC) |
| End: | 14/Sep/2022 15:04 (UTC) |
Mvision Cloud Dashboard not accessible
Incident #shn_mvc_10445: www.myshn.net - Service Degradation
| Status: | Finished |
| Start: | 09/Sep/2022 08:07 (UTC) |
| End: | 09/Sep/2022 09:40 (UTC) |
MVISION Cloud is currently degraded, Email scans are impacted.
Incident #shn_mvc_10443: www.myshn.net - Service Disruption
| Status: | Finished |
| Start: | 06/Sep/2022 20:33 (UTC) |
| End: | 06/Sep/2022 20:44 (UTC) |
Mvision Cloud Dashboard not accessible
Incident #shn_mvc_10442: www.myshn.net - Service Disruption
| Status: | Finished |
| Start: | 06/Sep/2022 19:35 (UTC) |
| End: | 06/Sep/2022 20:37 (UTC) |
Mvision Cloud Dashboard not accessible
Incident #shn_mvc_10441: www.myshn.net - Service Degradation
| Status: | Finished |
| Start: | 06/Sep/2022 12:22 (UTC) |
| End: | 06/Sep/2022 16:10 (UTC) |
MVISION Cloud is currently degraded, Email scans are impacted.
Incident #shn_mvc_10440: www.myshn.net - Service Degradation
| Status: | Finished |
| Start: | 06/Sep/2022 12:22 (UTC) |
| End: | 06/Sep/2022 16:26 (UTC) |
MVISION Cloud is currently degraded, Email scans are impacted.
Incident #shn_mvc_10434: www.myshn.net - Service Degradation
| Status: | Finished |
| Start: | 02/Sep/2022 06:30 (UTC) |
| End: | 02/Sep/2022 22:50 (UTC) |
MVISION Cloud is currently degraded, dashboard user activity page impacted.
Incident #shn_mvc_10431: www.myshn.net - Service Disruption
| Status: | Finished |
| Start: | 24/Aug/2022 17:00 (UTC) |
| End: | 24/Aug/2022 17:35 (UTC) |
Mvision Cloud Dashboard not accessible
Incident #shn_mvc_10428: www.myshn.net - Service Degradation
| Status: | Finished |
| Start: | 23/Aug/2022 16:30 (UTC) |
| End: | 23/Aug/2022 21:00 (UTC) |
MVISION Cloud is currently degraded, DLP events may be temporarily delayed.
Incident #shn_mvc_10432: www.myshn.eu - Service Degradation
| Status: | Finished |
| Start: | 17/Aug/2022 15:30 (UTC) |
| End: | 17/Aug/2022 16:30 (UTC) |
MVISION Cloud is currently degraded, access to Dashboard service may be temporarily unavailable.
Incident #shn_mvc_10426: www.myshn.net - Service Degradation
| Status: | Finished |
| Start: | 08/Aug/2022 17:45 (UTC) |
| End: | 08/Aug/2022 18:30 (UTC) |
MVISION Cloud is currently degraded, Email scans are impacted.
Incident #shn_mvc_10425: www.myshn.net - Service Disruption
| Status: | Finished |
| Start: | 08/Aug/2022 11:54 (UTC) |
| End: | 08/Aug/2022 13:53 (UTC) |
MVISION Cloud is currently degraded. policy incident search is not working.
Incident #shn_mvc_10424: www.myshn.net - Service Disruption
| Status: | Finished |
| Start: | 21/Jul/2022 08:00 (UTC) |
| End: | 21/Jul/2022 08:50 (UTC) |
MVISION Cloud is currently degraded, access to Dashboard service may be temporarily unavailable.
Incident #shn_mvc_10423: www.myshn.net - Service Degradation
| Status: | Finished |
| Start: | 21/Jul/2022 06:55 (UTC) |
| End: | 21/Jul/2022 07:35 (UTC) |
MVISION Cloud is currently degraded, access to Dashboard service may be temporarily unavailable.
Incident #shn_mvc_10420: www.myshn.net - Service Disruption
| Status: | Finished |
| Start: | 23/Jun/2022 12:00 (UTC) |
| End: | 23/Jun/2022 19:31 (UTC) |
MVISION Cloud is currently degraded, some data in dashboard is not available.
Incident #shn_mvc_10419: www.myshn.net - Service Degradation
| Status: | Finished |
| Start: | 21/Jun/2022 15:00 (UTC) |
| End: | 23/Jun/2022 01:55 (UTC) |
MVISION Cloud is currently degraded, DLP events may be temporarily delayed.
Incident #shn_mvc_10416: www.myshn.net - Service Degradation
| Status: | Finished |
| Start: | 21/Jun/2022 11:00 (UTC) |
| End: | 21/Jun/2022 16:34 (UTC) |
MVISION cloud is currently degraded in the US. Match Highlighting feature is getting impacted.
Incident #shn_mvc_10415: www.myshn.net - Service Degradation
| Status: | Finished |
| Start: | 21/Jun/2022 10:10 (UTC) |
| End: | 21/Jun/2022 11:15 (UTC) |
MVISION Cloud is currently degraded, DLP events may be temporarily delayed.
Incident #shn_mvc_10411: Sydney I - Service Degradation
| Status: | Finished |
| Start: | 09/Jun/2022 23:52 (UTC) |
| End: | 10/Jun/2022 03:10 (UTC) |
MVISION Cloud is currently degraded in POP104 , Encryption over proxy is not working.
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Service Degradation
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