Maintenance Policy
Admin or end-user impacting service updates are not part of the general maintenance and will be stated explicitly including more precise information about the maintenance window, i.e. start and end time.
Scheduled Maintenance #66841:
| Status: | Planned | 
| Start: | 04/Nov/2025 12:00 (UTC) | 
| End: | 04/Nov/2025 13:00 (UTC) | 
All traffic will be rerouted and no customer impact expected. 
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Scheduled Maintenance #66401:
| Status: | Finished | 
| Start: | 28/Oct/2025 12:00 (UTC) | 
| End: | 28/Oct/2025 13:00 (UTC) | 
All traffic will be rerouted and no customer impact expected. 
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Scheduled Maintenance #66833:
| Status: | Finished | 
| Start: | 21/Oct/2025 15:00 (UTC) | 
| End: | 21/Oct/2025 16:00 (UTC) | 
No customer impact expected. Your protection remains fully functional.
Scheduled Maintenance #66813:
| Status: | Finished | 
| Start: | 17/Oct/2025 04:15 (UTC) | 
| End: | 17/Oct/2025 05:15 (UTC) | 
Affected Resources:
- Jeddah
No customer impact expected. Your protection remains fully functional.
Scheduled Maintenance #66400:
| Status: | Finished | 
| Start: | 16/Oct/2025 12:00 (UTC) | 
| End: | 16/Oct/2025 13:00 (UTC) | 
All traffic will be rerouted and no customer impact expected. 
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Scheduled Maintenance #66808:
| Status: | Finished | 
| Start: | 16/Oct/2025 11:10 (UTC) | 
| End: | 16/Oct/2025 16:00 (UTC) | 
Affected Resources:
- Hong Kong
- Mumbai
- Osaka
- Singapore
- Sydney
- Tokyo
No customer impact expected. Your protection remains fully functional.
Scheduled Maintenance #66788:
| Status: | Finished | 
| Start: | 15/Oct/2025 04:10 (UTC) | 
| End: | 15/Oct/2025 06:10 (UTC) | 
Affected Resources:
- Ashburn
- Frankfurt
- Montreal
- Phoenix
- Sao Paulo
- Stockholm
No customer impact expected. Your protection remains fully functional.
Scheduled Maintenance #66705:
| Status: | Finished | 
| Start: | 06/Oct/2025 15:30 (UTC) | 
| End: | 06/Oct/2025 16:30 (UTC) | 
No customer impact expected. Your protection remains fully functional.
Scheduled Maintenance #66394:
| Status: | Finished | 
| Start: | 02/Oct/2025 10:00 (UTC) | 
| End: | 02/Oct/2025 11:00 (UTC) | 
All traffic will be rerouted and no customer impact expected. 
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Scheduled Maintenance #66395:
| Status: | Finished | 
| Start: | 01/Oct/2025 11:00 (UTC) | 
| End: | 01/Oct/2025 12:00 (UTC) | 
All traffic will be rerouted and no customer impact expected. 
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
Please ensure that you have added our new /17 network to your firewall. Please refer to FAQs: Skyhigh Security IP Network Address Expansion
No Open Incidents
We are currently experiencing no issues.
| Service | Oct 31 | Oct 26 | Oct 21 | Oct 16 | Oct 11 | Oct 6 | ||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Global Routing Manager | ||||||||||||||||||||||||||||||||
| Management Access | 
 Available
						 Maintenance
						 Service Degradation
						 Service Disruption
						 Information