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Maintenance Policy
Admin or end-user impacting service updates are not part of the general maintenance and will be stated explicitly including more precise information about the maintenance window, i.e. start and end time.
No Open Incidents
We are currently experiencing no issues.
Incident #66486: Service Degradation
Status:Resolved
Start:25/Aug/2025 12:00 (UTC)
End:05/Sep/2025 11:30 (UTC)

Affected Resources:
  • Management Access
Service may not not be fully available for some customers.

We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.

If you need further assistance, please contact Skyhigh Support referencing this incident.
Incident #66358: Service Degradation
Status:Resolved
Start:19/Aug/2025 08:45 (UTC)
End:19/Aug/2025 09:25 (UTC)

Affected Resources:
  • Management Access
Web policy UI was not accessible temporarily.
Point of Presence
Sep
15
Sep
11
Sep
6
Sep
1
Aug
27
Aug
22
 
Asia
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Bangkok IThailand 
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SingaporeSingapore 
Tokyo IJapan 
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Pacific
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Sao Paulo IBrazil 
Sao Paulo IIBrazil 
Service
Sep
15
Sep
11
Sep
6
Sep
1
Aug
27
Aug
22
 
Global Routing Manager 
Management Access 
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Skyhigh Security Status v3.0.31
Last update: 15/Sep/2025 22:20 (UTC)