Maintenance Policy
Admin or end-user impacting service updates are not part of the general maintenance and will be stated explicitly including more precise information about the maintenance window, i.e. start and end time.
Scheduled Maintenance #66421:
| Status: | Planned |
| Start: | 02/Sep/2025 07:30 (UTC) |
| End: | 02/Sep/2025 08:30 (UTC) |
Affected Resources:
- London II
- Noida
- Rio De Janeiro
- Sao Paulo I
- Secaucus, NJ
- Tokyo I
No customer impact expected. Your protection remains fully functional.
Scheduled Maintenance #66301:
| Status: | Finished |
| Start: | 13/Aug/2025 04:25 (UTC) |
| End: | 13/Aug/2025 08:25 (UTC) |
Affected Resources:
- Ashburn, VA
- Bogota
- Los Angeles, CA
- Miami, FL
- North Bergen, NJ
- Sao Paulo I
- Sao Paulo II
- Secaucus, NJ
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #66298:
| Status: | Finished |
| Start: | 13/Aug/2025 03:20 (UTC) |
| End: | 13/Aug/2025 07:20 (UTC) |
Affected Resources:
- Amsterdam I
- Amsterdam II
- Dubai
- Dublin
- Frankfurt II
- Frankfurt III
- Jeddah
- London I
- London II
- Manchester
- Milan
- Paris I
- Paris II
- Stockholm
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #66296:
| Status: | Finished |
| Start: | 12/Aug/2025 12:40 (UTC) |
| End: | 12/Aug/2025 16:40 (UTC) |
Affected Resources:
- Auckland
- Bangalore
- Bangkok I
- Bangkok II
- Hong Kong I
- Hong Kong II
- Melbourne
- Mumbai
- Noida
- Osaka
- Seoul
- Singapore
- Sydney
- Tokyo I
- Tokyo II
All traffic will be rerouted and no customer impact expected.
No Open Incidents
We are currently experiencing no issues.
Incident #66358: Service Degradation
| Status: | Resolved |
| Start: | 19/Aug/2025 08:45 (UTC) |
| End: | 19/Aug/2025 09:25 (UTC) |
Affected Resources:
- Management Access
Web policy UI was not accessible temporarily.
Incident #66283: Service Degradation
| Status: | Resolved |
| Start: | 11/Aug/2025 07:00 (UTC) |
| End: | 11/Aug/2025 10:00 (UTC) |
Affected Resources:
- Bangalore
- Noida
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
We are currently investigating an issue that may impact service availability and performance.
Status changes will be updated here when available.
If you need further assistance, please contact Skyhigh Support referencing this incident.
| Point of Presence | Aug 30 | Aug 25 | Aug 20 | Aug 15 | Aug 10 | Aug 5 | ||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Asia | ||||||||||||||||||||||||||||||||||||||||||||
| Bangalore | India | Scheduled Maintenance #66296: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | Incident #66283: Service Degradation RESOLVED
Affected Resources:
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact. We are currently investigating an issue that may impact service availability and performance. Status changes will be updated here when available. If you need further assistance, please contact Skyhigh Support referencing this incident. | |||||||||||||||||||||||||||||||||||||||||
| Bangkok I | Thailand | Scheduled Maintenance #66296: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||
| Bangkok II | Thailand | Scheduled Maintenance #66296: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||
| Hong Kong I | Hong Kong | Scheduled Maintenance #66296: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||
| Hong Kong II | Hong Kong | Scheduled Maintenance #66296: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||
| Mumbai | India | Scheduled Maintenance #66296: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||
| Noida | India | Scheduled Maintenance #66296: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | Incident #66283: Service Degradation RESOLVED
Affected Resources:
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact. We are currently investigating an issue that may impact service availability and performance. Status changes will be updated here when available. If you need further assistance, please contact Skyhigh Support referencing this incident. | |||||||||||||||||||||||||||||||||||||||||
| Osaka | Japan | Scheduled Maintenance #66296: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||
| Seoul | Korea, Republic Of | Scheduled Maintenance #66296: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||
| Singapore | Singapore | Scheduled Maintenance #66296: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||
| Tokyo I | Japan | Scheduled Maintenance #66296: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||
| Tokyo II | Japan | Scheduled Maintenance #66296: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||
| Europe | ||||||||||||||||||||||||||||||||||||||||||||
| Amsterdam I | Netherlands | Scheduled Maintenance #66298: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||
| Amsterdam II | Netherlands | Scheduled Maintenance #66298: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||
| Dublin | Ireland | Scheduled Maintenance #66298: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||
| Frankfurt I | Germany | |||||||||||||||||||||||||||||||||||||||||||
| Frankfurt II | Germany | Scheduled Maintenance #66298: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||
| Frankfurt III | Germany | Scheduled Maintenance #66298: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||
| London I | United Kingdom | Scheduled Maintenance #66298: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||
| London II | United Kingdom | Scheduled Maintenance #66298: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||
| Manchester | United Kingdom | Scheduled Maintenance #66298: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||
| Milan | Italy | Scheduled Maintenance #66298: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||
| Paris I | France | Scheduled Maintenance #66298: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||
| Stockholm | Sweden | Scheduled Maintenance #66298: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||
| Middle East | ||||||||||||||||||||||||||||||||||||||||||||
| Dubai | United Arab Emirates | Scheduled Maintenance #66298: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||
| Jeddah | Saudi Arabia | Scheduled Maintenance #66298: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||
| Riyadh | Saudi Arabia | |||||||||||||||||||||||||||||||||||||||||||
| North America | ||||||||||||||||||||||||||||||||||||||||||||
| Ashburn, VA | United States | Scheduled Maintenance #66301: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||
| Bridgewater, NJ* | United States | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #66301: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||
| Chicago, IL | United States | |||||||||||||||||||||||||||||||||||||||||||
| Dallas, TX | United States | |||||||||||||||||||||||||||||||||||||||||||
| Los Angeles, CA | United States | Scheduled Maintenance #66301: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||
| Miami, FL | United States | Scheduled Maintenance #66301: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||
| Montreal | Canada | |||||||||||||||||||||||||||||||||||||||||||
| New Jersey* | United States | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #66301: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||
| Pacific | ||||||||||||||||||||||||||||||||||||||||||||
| Auckland | New Zealand | Scheduled Maintenance #66296: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||
| Melbourne | Australia | Scheduled Maintenance #66296: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||
| Sydney | Australia | Scheduled Maintenance #66296: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||
| South America | ||||||||||||||||||||||||||||||||||||||||||||
| Bogota | Colombia | Scheduled Maintenance #66301: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||
| Rio De Janeiro | Brazil | |||||||||||||||||||||||||||||||||||||||||||
| Sao Paulo I | Brazil | Scheduled Maintenance #66301: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||
| Sao Paulo II | Brazil | Scheduled Maintenance #66301: FINISHED
Affected Resources:
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||
Available
Maintenance
Service Degradation
Service Disruption
Information